Booking Terms and Conditions

Booking Terms & Conditions

Booking Terms and Conditions

Thank you for choosing GoGary for your transfer, It is important that you check all the details above carefully to make sure the detail given is correct

“Your Booking Confirmation Document confirms your details, times and dates of travel”

*Please also read the information below relating to the collection procedure at your chosen airport *

Below also gives information on our collection procedures at Air and Sea Ports. To amend this booking or make any changes please call 01793 939302

Cancellation Policy
GoGary will accept cancellations providing at least 48 hours notice before the time of your pre booked collection. The cancellation must be made via phone. You will receive confirmation from GoGary that your booking has been cancelled. Advance bookings made by card will lose 8% of price paid for all card payments.

Other Policies
GoGary will charge a soilage charge of £100.00 if a passenger vomits or Soils the vehicle in any way, this cost is to cover loss of earnings and a full valet of vehicle, it is a criminal offence to run off and not pay or not pay a soilage charge if someone is sick in a Private Hire Vehicle.

GoGary accepts no responsibility for missed flights or connections due to delays and circumstances beyond our control. Please allow sufficient time for your journey. If you are unsure then please contact us for advice on journey times.

PRE-TRANSFER MESSAGES
If a mobile number is provided You will receive a WhatsApp or Text the day before your transfer, this will contain your transfer date and time along with your driver details.

YOUR RETURN JOURNEY INSTRUCTIONS

HEATHROW – GATWICK – LONDON CITY – BOURNEMOUTH – SOUTHEND – MANCHESTER
All collections are in the arrivals hall, do not venture away from this area as this may cause a delay in your collection. Your driver will enter the terminal around 45 minutes to 1 hour after your flight has arrived/landed. It is important that you please stay in contact with your driver if delays arise, the driver will be waiting with a name board.

STANSTED – SOUTHAMPTON
Drop off/collection area, please call your driver with the zone you are waiting in once you have
collected your luggage.

BIRMINGHAM – BRISTOL – CARDIFF – LUTON
Express drop off area, please call your driver when you have collected your luggage.

SEA PORT/CRUISE TERMINAL COLLECTIONS
All seaport and cruise collections are in the designated collection areas, alongside the ships berth. Please call your driver when you have disembarked the ship, as most ports and cruise terminals do not allow any waiting time at the quayside.

Thank you for your booking if you have any queries then please do not hesitate to contact us.

office@gogary.co.uk
www.GoGary.co.uk
+44(0) 179 393 9302
+44(0) 797 141 7302

GoGary Limited | 38 Upper Ox Hill | Purton | Swindon | Wiltshire | SN5 4GG